Primarily known to be a hardware and software seller, Pitney Bowes had trouble entering the Indian market armed with an e-stamping application that needed to comply with the revenue regulations defined within the market. What the company needed to work.
Primarily known to be a hardware and software seller, Pitney Bowes had trouble entering the Indian market armed with an e-stamping application that needed to comply with the revenue regulations defined within the market.
What the company needed to work towards, with help of Bquirous’s expertise was to gain the government’s approval by successfully passing the security audit as well as positioning the application as a reliable & secure product for the Indian market.
Well, before that… a little bit about Pitney Bowes…
“Pitney Bowes is an industry leader in providing specialized services from mailing to shipping across the world. Being a $3.87 Billion organization it not only has over 16,100 employees, but also a strong intellectual property portfolio with 3,500 patents spanning domains like ticketing, encryption to mail production and processing. The company’s HQ is based in Stamford, Connecticut with multiple offices in the US.”
Pitney Bowes, as part of its global strategy planned to enter the promising Indian market that has been witnessing a large scale migration from physical stamp paper to e-stamp with the local government driving the change.
Armed with an opportunity, it came up with an e-stamping application which addressed the growing demand by creating a fully automated e-stamping application that was highly secure & efficient – and which complied the local government regulations as well as performed well as per standards set in the final government security audit.
Collaboration with BQurious required then to make the e-stamp application defect-free and fully automated, and also help with:
- The execution of a fully functional, integrated, and automated & performance oriented e-stamp application.
- A defined performance criteria and baseline and compare results with pre-defined objectives.
- Identify, address errors during initial stages before the final security audit by the Indian Government.
How did BQurious Resolve the Prevalent Challenges
While Bqurious has consistently positioned itself as a provider of quality testing services it also has a reputable history of delivering testing services with a wide range of offerings such as managed, security, performance testing and testing automation. We understood the challenges faced by Pitney Bowes when it came to testing.
The solution offered by BQurious involved carrying an in-depth security assessment along with detailed code reviews that identify IT security vulnerabilities and risks within the system. This included ensuring a security assessment that complied with the approved security policies and fixing security defects prior to government security audit.
Additional Steps
The secondary step involved testing the application as part of the quality assurance which focused on feeding input and examining output for consistent results followed by building test scenarios. The benchmarks were identified for desired performance & baseline.
The performance test was executed with a well-known load testing tool called Jmeter which is analyze and measure the performance.
This activity prompted it to define and create automation tests that compared actual outcomes with predicted outcomes. Understanding the test data requirements for the analysis was an important component in the process. It included execution of functional, integration, automation & performance testing of e-stamp and fund management applications as well.
A Journey through the Solution Roadmap
- Key stakeholders were brought together to have a unified understanding of approach, test plan, test scripts, test data requirements, status templates and communication protocol.
- Strict adherence of security assessment was ensured with the Open Web Application Security Project (OWASP) standards.
- Utilization of BQurious test management & automation platform for effective automation and execution, with globally distributed development to reduce costs and defects.
- Hosting joint Q&A with business and IT and of technical systems and business processes.
Delivering High Value with BQurious Expertise
Automation:
- Automation of e-stamp Application throughout the process and across all stages of activity was ensured to reduce costs and defect fix time.
Security:
- An application that prioritizes on maximum security and reduces revenue leakage across all level thereby ensuring monetary safety was developed.
Reliability: - A reliable product that weathered a series of tests with all defects identified and closed in a timely fashion was provided.
The quality of the product through with state-of-the-art test management & automation platform was ensured.
Compliance: - An application that strictly adheres to the regulations of the local government and ensures legal feasibility of product in the market was deployed.
Celebrating Fruitful Business Outcomes
The expertise employed by BQurious in testing and automation helped the Pitney Bowes in creating a stamping solution that is fully automated, secure and error-free.:
- Both the firms were able to achieve successful completion of government’s security audit with minor recommendations to improve the solution
- This allowed Pitney Bowes to make tremendous gain in productivity and time in the market.
- Furthermore, confidence was ensured among internal stakeholders with successful completion of security assessment & testing
- Full automation of e-stamp application and zero human supervision was facilitated thereby increasing tremendous gains in terms of positioning the product for the market.
- BQurious was able to identify and address all defects encountered during the e-stamp app test and closing it in a timely manner thereby reducing the risk of errors for future use.
Finally, we were also able to adopt a swift approach for on-boarding new customers within 1 week as opposed to a prolonged period of 3 months.